By using bhbaji.net, you agree to this Privacy Policy. If you have any questions, please contact our support team.
1Introduction
Bhbaji ("we", "us", "platform") is a trusted online gaming platform in Bangladesh. We believe that trust is the foundation of a great gaming experience — and that trust is built on transparency. This Privacy Policy clearly explains how we collect, store, and use your information.
This policy applies to all bhbaji.net services — including the website, mobile app, customer support, and all communication channels. Creating an account or using our platform constitutes your agreement to this policy.
Bhbaji consistently adheres to international data protection standards. Our goal is to create a safe and enjoyable gaming environment while ensuring your privacy. Every piece of your information matters to us and is handled with the utmost care.
2What data we collect
Bhbaji only collects data that is necessary to provide its services. Details are listed below:
| Type of Data | Example | Why it's collected |
|---|---|---|
| Identity Data | Name, date of birth, national ID number | Account verification & KYC |
| Contact Information | Email address, mobile number | Account security & communication |
| Financial information | Bank account number, mobile banking number | Deposit & Withdrawal Process |
| Technical Data | IP address, device information, browser | Security & Fraud Prevention |
| Usage Data | Gaming history, transaction records | Service Improvement & Dispute Resolution |
We never store your password, full card number, or PIN. Payment information is processed directly through a secure gateway.
3How We Collect Data
Bhbaji collects information through several methods:
- Provided directly: Information you provide directly when registering, completing KYC verification, or contacting support.
- Automatic Collection: Cookies, log files, and web beacons automatically collect certain information while you use the platform.
- From third parties: Data may be received from authorized third-party identity verification services.
- Transaction Records: Transaction logs are automatically generated during the deposit and withdrawal process.
- Customer Support: Records of all chat and email interactions with the support team are retained.
Bhbaji only collects information through lawful and transparent means. No data is gathered through hidden or deceptive practices. When you register on the platform, you are clearly informed what data is being collected and why.
4Purpose of Data Use
Bhbaji uses collected data for the following purposes:
- Account management: To create, verify, and manage your account.
- Service Delivery: To ensure gaming, deposits, withdrawals, and customer service function properly.
- Security: To prevent fraud, money laundering, and unauthorized access.
- Legal obligations: To meet KYC, AML, and other regulatory compliance obligations.
- Service Improvement: To analyze usage patterns and improve your experience.
- Contact: To send important updates, security alerts, and promotional offers.
- Dispute Resolution: As evidence in the event of any complaint or dispute.
We never use your data beyond these stated purposes. If you wish to opt out of marketing communications, let our support team know.
5Data Sharing & Disclosure
Bhbaji does not sell your personal information to any third party. However, your data may be shared in the following limited circumstances:
- Payment Processors: Only the minimum necessary data is shared with secure payment gateways to process transactions.
- Identity Verification Services: With approved verification services for the KYC process.
- Legal authorities: In response to a court order or a lawful request from a law enforcement agency.
- Technology Partners: With cloud servers and security service providers required to operate the platform — under strict confidentiality agreements.
All third parties with whom data is shared are required to adhere to bhbaji's privacy standards. They may only use the data for specified purposes and may not disclose it elsewhere.
6Cookie Policy
Bhbaji uses cookies on its website. Cookies are small data files stored in your browser. The types of cookies we use are listed below:
- Essential cookies: For login sessions and security purposes — the platform cannot function without these.
- Functional cookies: To remember your language, theme, and preferences.
- Analytics cookies: To understand how the site is used — these can be opted out of.
- Security cookies: To detect fraud and bots.
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain site features to stop working. To opt out of analytics and marketing cookies, contact our support team.
7Data Storage & Security
Bhbaji uses industry-standard technology to protect your data:
- All data transmissions With TLS/SSL encryption Secured.
- Retained Data With AES-256 encryption protected.
- Regularly on servers Security Audits & Penetration Testing .
- Access to data is limited to Authorized personnel restricted to.
- Two-Factor Authentication (2FA) Mandatory for all administrative accounts.
Data is typically retained after account closure 5 years retained for legal and regulatory compliance purposes, then securely deleted.
In the event of a security breach, affected members will be notified within 72 hours and prompt action will be taken.
8Your Rights
Every registered member of bhbaji has the following rights:
Right to Access Your Data
To find out what personal data we hold about you, submit a request to our support team. Full details will be provided within 30 days.
Right to Correct Your Data
If any of your stored information is incorrect, you may request a correction. It will be updated promptly after verification.
Right to Delete Your Data
You may request account closure and deletion of your data. Due to legal obligations, certain information may need to be retained for a specified period.
Right to Object to Processing
You may object to marketing communications or certain types of data processing. We will act in accordance with your request.
Right to Data Portability
You may request an export of your data in a machine-readable format, making it easy to use elsewhere.
To exercise any of the rights listed above FAQ page or contact our support team. We aim to respond within 30 business days.
9Children's Privacy
Bhbaji is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age is verified at the time of registration.
If we are made aware that we hold data belonging to a minor, we will immediately close that account and delete all associated information.
If you believe a minor is using this platform, please notify our support team immediately.
10Policy Changes
Bhbaji may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes, registered users will be notified in advance by email.
Continued use of the platform after any changes will be taken as your acceptance of the updated policy. You have the right to close your account if you do not agree to the new terms.
11Contact
For any questions or requests regarding our Privacy Policy, please contact us:
Privacy inquiries
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